Buckinghamshire Fire and Rescue Service took the decision this year to introduce a series of awards which allowed members of the community and colleagues to recognise members of staff for exceptional service and excellence.
Every year the awards are advertised internally and externally as well as on social media. People are invited to send their nominations on an on line survey or by email.
A nominations panel made up of a broad range of staff from across the service have the very difficult task of deliberating on the numerous nominations to identify the various winners.
The panel felt this new and novel initiative stood out amongst a number of other worthy nominations for the targeted approach to engage our younger members of the community and an opportunity to work with the schools and transport providers to make passengers and other road users safe.
Whilst currently being delivered at a local level the panel were excited at the scope of this initiative and its potential for national delivery.
The project has been an outstanding example of how Operational & Support staff can work together to achieve significant benefits, within budget and on-time when there is a clear, focused common goal. It involved cross functional working and was approached by all with enthusiasm and commitment.
This is a significant culture change resulting in new ways of working .For example for the first time an electronic file is now being will be used to pay all “on-call” staff and we can dispense with completing manual and Excel files. This does place greater responsibility on ensuring all Gartan reports are entered and authorised in a timely manner, otherwise individuals will not be paid.
The introduction of Gartan payroll module has been a significant project involving configuration and testing of Gartan Payroll System, training sessions for all On Call Junior Officers, Station Commanders, RMT and Human Resource/Payroll Staff and the writing of Procedures and Process Maps. The amount of work for the project team alongside their day job should not be underestimated.
Staff visited other services to see how they implemented Gartan for On Call employees, and worked with the supplier to implement and configure the payroll for BMKFA. Comprehensive testing and adjustments were needed to achieve a fit for purpose system. Training of all relevant staff was rolled out involving evening and weekend work. Regular communication was undertaken to ensure complete buy in from all affected staff. Sponsor meetings were held regularly to ensure full governance and assurance was given. The payroll system was vigorously tested and errors found in configuration were addressed. The upload of data from Gartan to SAP has been successful. In February 2015 Gartan payroll was cut over to live and results from dual running of SAP and Gartan in March and April allowed a decision to end the use of 7.4’s, removing a significant administrational burden for on call management and staff
This successful project is a great example and endorsement of the middle management enabling the conditions for service improvement and junior managers and staff empowered to get on with delivering significant change which sets the bar in terms of high standards and lays the foundations to roll out the automation of payroll input across the service. The team are now working on a feasibility study to do just that and have already identified ideas to simplify, reduce the administration burden and remove the paper FB 22’s.
Received an ‘outstanding’ appraisal, performed proactively throughout the year in all facets of fire service work, attended both an in service L1 ICS course and the pilot ‘L1 Command Course’ at the FSC receiving extremely positive comments for both relating to attitude, behaviour and performance. Adam dealt positively with disappointing news when unable to attend a development centre earlier in the year, continued to be a major positive influence on station resulting in attendance at development centre in July and attaining a full pass with praise on yet another strong performance in all areas. Has assumed the role on station for the Fire Fighter Charity and puts immense effort and personal time into promoting the charities work and organising events- to be noted that he secured assistance from on and off duty staff for car washes during the industrial action. He has been the lead figure in building a relationship with Bucks New University which sees us as a service embedded into their creative advertising course. This year we have had a bespoke advertising campaign created for us by the students targeting the reduction of accidental dwelling fires. He has also been involved in supporting a joint bid for funding from the Sports Innovation Fund to enable us to work with partners to target under achieving children in local schools to engage them in a focused six week physical fitness programme while receiving information around safety, improving self-confidence and wellbeing. He has utilised his contacts at the university to have them create and film a short video to assist in the on call recruitment campaign, this is yet to be finalised. He is an energetic, driven, intelligent and capable individual who, despite having spent a relatively short time in the service, has the confidence to make decisions underpinned with credible rationale. He has also been heavily involved in the co-responder role at High Wycombe and assumed a joint responsibility for managing the rota. A great degree of this work was undertaken while in the Firefighter role and there has been no request from Adam for financial recompense or time off in lieu.
Terry received a number of nominations for both this category and the staff member of the year.
An extract from one of the nominations is below:
Terry, in his role as Welfare Officer and a work colleague, has, over the past 12 months, gone above and beyond the call of duty to support both myself and my family during a particularly difficult time while I have battled with and undergone treatment for a serious life threatening illness.
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The Firefighters Charity are the leading provider of services that enhance quality of life for serving and retired firefighters, fire personnel and their families. Over the years, they have helped hundreds of thousands of individuals by providing world-class treatment and support services.
It costs over £9 million per year to keep the Charity running, they are completely reliant upon donations and fundraising, so their support is very much needed.
Every year our employees go to great lengths to support this fantastic Charity. We feel it is important that they are recognised for their dedication and support.
Collecting the award -Barry Mason, Broughton Fire Station
Collecting the award – Barry Mason, Broughton Fire Station
Collecting award – Louise Smith, High Wycombe Fire Station
Collecting award – James Tuffley, Brill Fire Station
Collecting award – Rachel Lailey, Human Resources
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